Ynet Technology Ltd is a conglomerate comprising of five brands; Ynet Interactive, Close-Guard Technology, UfitPay Solutions, Mobile VTU and SMSKit Communications. Ynet Technology solutions covers Infor-Tech, Financial, iOT, Telecom, and various other technology related solutions.

Our corporate business policies revolve around our mission, vision and core values. We uphold a business policy of integrity and reliability towards our customers and business associates.

We are recruiting a high profile and self-motivated professional to fill the following position:

Job Position: 
Customer Relations Manager/Tele-sales Operator
Annual Salary
600k - 960k plus commission
Available Slots: 
1

Requirements: 

  • Minimum Qualification: HND/ BSC/ OND
  • Minimum Experience: 1- 3 years in relevant fields.
  • General background in web technologies and cloud-based services 
  • Good Knowledge & Understanding of the web applications with ability to self-learn new systems
  • Outspoken with Proficiency in English
  • Ability to Multi-task
  • Fast in Learning with Good Listening skill
  • Ability to work with a team
  • Ability to work 8-10 hours on a computer

Job Description:

  • • Attend to incoming general inquiries/requests from clients, prospects, users via live chat, support ticket, email and telephone 
  •   Engage customers via telemarketing to generate opportunities
  • • Direct requests to the appropriate unit
  • • Prioritize and schedule requests. Escalate problems (when required) to the appropriate unit
  • • Record, track, and document the help desk request, including all successful and unsuccessful resolutions.
  • • Follow up with customers to ensure all issues are resolved & tickets closed
  • Be disposed to Attend to telephone/live-chat request from customers beyond official work hours
  • • Other duties as assigned

How To Apply
Interested and Qualified candidates shoud apply on or before July 30 2021 through our Career Support center at http://my.ynetinteractive.com/submitticket.php?step=2&deptid=8. All applications must have applicant's CV attached.

Monday, May 24, 2021







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